Description
The Infratech W20 from the W Series is a single element infrared electric patio heater engineered for medium-sized covered outdoor spaces that require efficient, directional warmth. Delivering 2000 watts of medium wave infrared heat, the W20 is ideal for patios, outdoor dining areas, and residential or commercial seating spaces.
Constructed from durable stainless steel and proudly made in the USA, the W20 offers reliable performance in all-weather environments. Its streamlined design integrates seamlessly into both contemporary and traditional outdoor settings while delivering quiet, energy-efficient operation.
Proper mounting height and electrical planning are essential for optimal performance. Control options are required and must be selected separately based on your project requirements.
Need a custom solution?
In addition to the standard finish options listed, custom color selections may be available upon request. Contact our TTH Concierge team to discuss custom powder coat options and project-specific requirements.
We also offer a complimentary heat layout design service through Infratech. Our team can evaluate your patio dimensions, mounting heights, and usage goals to recommend optimal heater placement and the most effective configuration for your space.
How to Choose the Right Heater Configuration
The Infratech W20 is designed for medium-sized covered outdoor spaces that require focused, directional heat output. Proper mounting height and voltage selection are essential for performance and safety.
| Recommended Use | Covered patios, outdoor dining areas, and seating spaces requiring consistent directional warmth |
| Heat Coverage | Approximately 6 ft x 6 ft when mounted at recommended height |
| Recommended Mounting Height | 7 to 8 feet |
| Voltage Options | 208V, 240V, 277V, or 480V. Voltage must match your existing electrical supply |
| Installation Type | Hardwired installation required for permanent installations |
Important: Voltage must match your existing electrical supply. Confirm with a licensed electrician if you are unsure.
Optional accessories available:
-
Infratech Solid State Control Packages (Simple Plus)
-
Infratech Universal Control Panels (Smart)
-
Infratech Home Management Control Panels (Smart Plus)
- Infratech Flush Mount Recessed Ceiling Frame Kit
Features
- Single element quartz infrared heater with directional heat output
- 2000 watt heating capacity
- Medium wave infrared technology
- Ideal for mounting heights of 7 to 8 feet
- Approximate heat coverage of 6 ft x 6 ft
- Suitable for indoor and outdoor use
- Wall mount, ceiling mount, or recessed mounting options
- Mounting brackets included
- Durable stainless steel construction
- Available in stainless steel and eight standard powder coated finishes
- Minimal maintenance requirements
- IPX4 rated for outdoor environments
- Adjustable mounting angle from 0 to 60 degrees for targeted heat direction
- Made in the USA
- 3 year manufacturer warranty
Specs
INFRATECH W SERIES SINGLE ELEMENT INFRARED ELECTRIC PATIO HEATER SPEC SHEET
INFRATECH W SERIES SINGLE ELEMENT INFRARED ELECTRIC PATIO HEATER MANUAL
| Series | W Series |
| Model | W20 |
| Length | 39 inches |
| Height | 8.19 inches |
| Depth | 6 inches |
| Weight | 13 lbs |
| Heating Area | Approximately 36 sq ft |
| Heating Element | Quartz |
| Infrared Technology | Medium Wave |
| Standard Wattage | 2000 watts |
| Voltage Options | 208V, 240V, 277V, 480V |
| Amperage | 7.22 amps (208V), 8.33 amps (240V), 9.62 amps (277V), 4.17 amps (480V) |
| Minimum Mounting Height | 84 inches |
| Maximum Mounting Height | 96 inches |
| Mounting Options | Wall mount, ceiling mount, recessed |
| Finish Options | Stainless steel, White, Biscuit, Almond, Beige, Bronze, Black, Grey, Copper |
| IP Rating | IPX4 |
| Application | Residential and Commercial |
| Warranty | 3 years |
| Country of Origin | Made in USA |
California Proposition 65 Warning: This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
FAQ
DO I NEED TO PURCHASE CONTROLS SEPARATELY?
Yes. All Infratech W Series heaters require a compatible control to operate. Controls are selected based on your heater configuration, electrical setup, and desired functionality. Options range from simple on/off switches to advanced smart home integrations. If you are unsure which control is right for your space, our TTH Concierge team can assist.
WHICH CONTROL OPTION IS BEST FOR MOST HOMEOWNERS?
Most residential installations use a basic on/off switch or an input regulator. Larger patios or multi-heater layouts often benefit from custom control panels. Smart controls are recommended for homes with existing smart home systems or when app-based control is desired.
WHAT VOLTAGE SHOULD I CHOOSE?
Voltage must match your existing electrical supply. Most residential installations use 240V. Some models also offer 120V, 208V, or commercial voltage options. Always confirm voltage requirements with a licensed electrician prior to ordering.
CAN THIS HEATER BE USED INDOORS?
Yes. Infratech W Series heaters are UL listed for both indoor and outdoor use when installed according to manufacturer guidelines and local building codes.
HOW MUCH AREA DOES THE W SERIES HEAT?
Heat coverage depends on the specific model, wattage, and mounting height. W Series heaters are designed to provide focused, directional warmth rather than ambient heating. Multiple heaters may be required for larger spaces or open layouts.
WHAT IS THE RECOMMENDED MOUNTING HEIGHT?
Recommended mounting height varies by model. Each product page lists the optimal mounting height for that specific heater.
CAN THE HEATER BE MOUNTED ON A WALL OR CEILING?
Yes. W and WD Series heaters can be wall mounted, ceiling mounted, or recessed using a compatible flush mount frame that matches the heater length. Mounting brackets are included.
IS THE HEATER WEATHER RESISTANT?
Yes. Infratech W Series heaters are rated IPX4 and are suitable for covered outdoor installations. They are designed to withstand typical outdoor conditions when installed properly.
WHAT FINISH OPTIONS ARE AVAILABLE?
W Series heaters are available in stainless steel and a range of standard powder-coated finishes including white, biscuit, almond, beige, bronze, black, grey, and copper.
ARE ALL FINISHES RETURNABLE?
Powder-coated finishes are non-returnable. Stainless steel finishes may be subject to standard return guidelines. Please review our Return & Refund Policy prior to ordering.
WHAT IS THE DIFFERENCE BETWEEN STAINLESS STEEL AND MARINE GRADE?
Standard models are constructed from corrosion-resistant 304 stainless steel. Marine grade upgrades use 316 stainless steel, which provides enhanced protection in coastal, humid, or harsh environments.
IS PROFESSIONAL INSTALLATION REQUIRED?
Installation should be performed by a qualified electrician. Proper electrical planning and mounting height are critical for safety and performance.
WHERE ARE INFRATECH HEATERS MADE?
All Infratech heaters are proudly made in the USA.
WHAT WARRANTY IS INCLUDED?
Infratech W Series heaters include a 3-year manufacturer warranty.
Delivery
Estimated delivery time is 2 weeks. Curbside freight delivery only. Customer is responsible for unloading and placement. See full Shipping Policy for details.
Returns Policy
All powder coated colors are non-returnable (which includes the Almond, Biscuit, Beige, Black, Bronze, Copper, Grey, White colors). Returns are accepted for the stainless steel model within 30 days from the date of purchase if eligible or defective. See full Return Policy for details.