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Privacy Policy

Effective Date: July 4, 2025

Legal Entity Disclosure: The Tournament House is owned and operated by Magnitude Equity Partners LLC, a Texas-based limited liability company. All data collected through this website is processed by or on behalf of Magnitude Equity Partners LLC.

1. Introduction

The Tournament House (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with www.thetournamenthouse.com and related services (the “Service”). By using the Service, you agree to this Policy and our Terms of Service.

2. Scope & Roles

For purposes of this Policy, Magnitude Equity Partners LLC is the controller of personal information collected through the Service. We also act as a processor/service provider to certain partners where applicable.

3. Information We Collect

We collect personal information directly from you, automatically when you use the Service, and from third parties.

  • Identifiers & Contact Data: name, email address, phone number, billing/shipping addresses, account log-in identifiers.
  • Commercial Information: products viewed, cart contents (including abandoned cart events), order history, customer support records.
  • Payment Information: last-4 card digits, payment method tokens, and transaction results (processed securely by our payment processors; we do not store full card numbers).
  • Internet/Device Activity: IP address, device/browser type, pages viewed, referring/exit pages, timestamps, approximate location, and cookie or pixel identifiers.
  • User-Generated Content: reviews, survey responses, messages you send us.
  • Inferences: preferences or interests derived from other data (e.g., category affinity for on-site personalization).

4. Sources of Personal Information

  • Directly from you (forms, checkout, account, support, SMS opt-ins).
  • Automatically via cookies, pixels, SDKs, and similar technologies.
  • Third parties (e.g., payment processors for fraud signals, marketing/analytics partners, and publicly available social media information you share).

5. How We Use Personal Information

  • Provide the Service: process orders, payments, deliveries, returns, and customer support.
  • Personalize & Improve: remember settings, content, and product recommendations; develop new features.
  • Marketing & Communications: send transactional messages (order/shipping updates) and, with consent where required, promotional messages (email/SMS/ads). You can opt out anytime.
  • Security & Fraud Prevention: protect accounts, investigate misuse, and verify identity.
  • Legal & Compliance: meet legal, tax, and regulatory obligations.

6. Cookies, Pixels & Similar Technologies

We use cookies and similar technologies to operate the site, understand usage, and measure/serve ads. You can adjust browser settings to refuse cookies or alert you when cookies are being set; some features may not function without certain cookies.

7. How We Disclose Information

  • Service Providers/Processors: e.g., hosting, payments, logistics, analytics, customer support—bound by confidentiality and data-use limits.
  • Advertising & Analytics Partners: to measure performance and show relevant ads (see “Your Privacy Choices”).
  • Affiliates & Corporate Transactions: within our corporate family and in connection with a merger, acquisition, or sale.
  • Legal & Safety: to comply with law, enforce terms, or protect rights, safety, and security.

SMS Privacy: Text messaging originator opt-in data and consent will not be shared with non-affiliated third parties, except to enable messaging service providers performing the SMS program.

8. “Sale” or “Sharing” of Personal Information (U.S. State Laws)

We do not sell personal information for money. We may engage in activities considered “sharing” or “targeted advertising” under certain state privacy laws (e.g., California) when we work with advertising partners that use cookies/pixels to deliver interest-based ads. You can opt out of such sharing/targeted advertising using the controls described below.

9. Your Privacy Choices

  • Marketing Emails: click “unsubscribe” in any marketing email.
  • SMS: reply STOP to opt out; reply HELP for help.
  • Cookies/Ads: use your browser or device settings to manage cookies, and adjust preferences in any site cookie banner if available. To opt out of targeted advertising/sharing, use our Your Privacy Choices link (or email us as described below) and configure your browser’s Global Privacy Control (where supported).

10. U.S. State Privacy Rights (e.g., CA, CO, CT, UT, VA)

Depending on your state of residence, you may have the right to request: (a) access to the categories and specific pieces of personal information we have collected about you; (b) deletion; (c) correction; (d) portability; and (e) to opt out of “sharing”/targeted advertising. California residents may also request information about our disclosures for business purposes.

How to exercise your rights: email contact@thetournamenthouse.com with the subject “Privacy Request” and tell us what right you wish to exercise. We will verify your request (e.g., by confirming access to your email or account). You may use an authorized agent where permitted.

11. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

12. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information (e.g., TLS encryption in transit, access controls). No method of transmission or storage is 100% secure.

13. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

14. International Users

If you access the Service from outside the United States, your information may be processed in the U.S. and other jurisdictions, which may have data-protection laws different from those where you live.

15. Third-Party Links

Our Service may link to third-party websites or services we do not control. We are not responsible for their privacy practices. Review their policies before providing personal information.

16. Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted with an updated “Effective Date.”

17. Contact Us

If you have questions or wish to exercise privacy rights, contact us:

The Tournament House
5900 Balcones Dr., Suite 100, Austin, TX 78731
contact@thetournamenthouse.com · 888-404-2874

  • Legal Entity: Magnitude Equity Partners LLC dba The Tournament House